{"id":1565,"date":"2022-11-30T17:06:53","date_gmt":"2022-11-30T22:06:53","guid":{"rendered":"https:\/\/misparceros.com\/sabaneta\/?page_id=1565"},"modified":"2023-02-02T21:52:59","modified_gmt":"2023-02-03T02:52:59","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/misparceros.com\/sabaneta\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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A6 \u2013 PAYMENT METHOD\u00a0<\/u><\/strong>Payment for orders requested through the MIS PARCEROS Platform will be made through the payment method registered and selected by the User\/Consumer on the MIS PARCEROS Platform. In the case in which MIS PARCEROS verifies that the payment method selected by the User\/Consumer is effective, this will be canceled to the Business PARCEROS<\/p>\n

By requesting the order through the Parceros Platform, the User\/Consumer irrevocably accepts the costs (value of the products, value of the address, service fee, among others), which are discriminated against in the Check-Out of the order.The legal representatives of the Users\/Consumers who are minors expressly declare that they have authorized the latter to register on the Mis Parceros Platform, it being understood that they are responsible for the use of Mis Parceros Platform by the Users\/Consumers who are minors.<\/p>\n

Consumer must refrain from transferring to third parties the validation data of your account on the Mis Parceros\u00a0 Platform; (1) Notify Mis Parceros of any unauthorized use of your account within Mis Parceros Platform; (2) Refrain from using Mis Parceros Platform to perform acts contrary to morality, law, public order, and good customs against Mis Parceros, the Independent Couriers (Parceritos), Commercial Partners (Aliados), and \/ or third parties; (3) Cosumer must have sufficient funds to process the payment of orders requested through Mis Parceros\u00a0 Platform; (4) Make the payment of the total value of the order through Mis Parceros Platform in accordance with the payment method selected at Check-Out Page; (5) Refrain from registering payment methods owned by third parties without their authorization; (6) Register payment methods in accordance with the verification process within Mis Parceros\u00a0 Platform; (7) Pay any debt generated by virtue of the use of Mis Parceros\u00a0 Platform by the Consumer\/ User. The Consumer acknowledges and accepts that Mis Parceros may deduct the value of the debt from any payment method registered on Mis Parceros Platform; (8) Refrain from requesting any compensation that is untrue; (9) Receive the products ordered through Mis Parceros\u00a0 Platform; (10)\u00a0Verify that the products and\/or services requested<\/strong>\u00a0through Mis Parceros\u00a0 Platform correspond to those requested by the Consumer\/User ; (11) Be informed about the instructions for use and consumption of the products ordered through Mis Parceros Platform; (12)\u00a0Ensure that the order data (products, delivery address, among others) are correct before requesting it<\/strong>; (13) Refrain from conduct that violates the operation of Mis Parceros Platform; (14) Refrain from\u00a0entering into relations<\/strong>\u00a0with Independent Couriers (Parceritos) and \/ or Commercial Allies (Aliados)to carry out illicit activities and \/ or contrary to morality and good customs; (15) Refrain from impersonating other Users\/Consumers; (16) Refrain from deciphering or decompiling any element of\u00a0 Mis Parceros\u00a0 Platform; (17) Refrain from having more than one (1) account on Mis Parceros Platform with the same Personal Data. The Consumer acknowledges and accepts that Mis Parceros reserves the right to deactivate accounts that do not comply with these parameters; (18) Maintain custody of the mobile or portable device through which you access Mis Parceros\u00a0 Platform, guaranteeing that third parties do not have improper access to Mis Parceros\u00a0 Platform due to actions or omissions of the User \/ Consumer. It is clarified that, in the event that it becomes evident that the User\/Consumer has not properly guarded his\/her mobile or portable device, Mis Parceros will not have any type of responsibility for unauthorized access by third parties to Mis Parceros Platform; (19) Treat Independent Couriers (Parceritos) and customer service agents respectfully; (20) Refrain from using the intellectual property of Mis Parceros and\/or the Commercial Partners (Aliados)for purposes not expressly authorized by them.<\/p>\n

A7 \u2013 REFUND METHOD<\/strong><\/p>\n

The MIS PARCEROS Platform, as a virtual platform, can connect: (1) Business ALIADOS (Restaurants); (2) Users\/Consumers (Customer); and (3) Independent Delivery Drivers (PARCERITOS).Through the MIS PARCEROS Platform , Business ALIADOS (RESTAURANTS) can send their products and\/or services, maintaining the\u00a0responsibility of a product and\/or service well packaged and correctly processed and prepared<\/strong>. If these are not met, the cost of the product will not be reimbursed. The Delivery Man (Parceritos) have the responsibility of transporting and completing the address of the product, completely as it was delivered at the point requested by the consumer\/User.\u00a0It will be verified by taking a photograph and\/or signature if it is received correctly<\/strong>. In the event that the above does not occur, the Delivery Man (PARCERITOS) will be guided by the reimbursement guidelines of MIS PARCERITOS and\u00a0 Mis Parceros Platform will deducted any cost from their revenue as not being careful enough on the delivery and\/or Transporting the Items.<\/p>\n

Payment method: Any purchase within Mis Parceros\u00a0 Platform that has a return will be made to the payment method selected by the Consumer\/User in the order subject to compensation and \/ or return. The adjustment will be reflected within thirty (30) business days in the Consumer\/User\u2019s payment method.<\/p>\n

Returns for purchases made with the means of payment called \u201cNequi\u201d, PSE\u201d, \u201cBoton Colombia\u201d will be automatically returned to the bank account registered by the User \/ Consumer. The transfer will be reflected within three (3) business days.<\/p>\n

A8 \u2013 WARRANTY<\/u><\/strong><\/p>\n

The User\/Consumer acknowledges and accepts that the process of guaranteeing the product and\/or service acquired through the MIS PARCEROS Platform must be done directly before the respective Commercial Ally, who acts as producer\/supplier of the products and\/or services mentioned. Consequently, the User\/Consumer acknowledges that MIS PARCEROS Platform, in its capacity as contact portal, is not obliged to answer for the guarantee of the products and\/or services exhibited, offered and marketed by the Allies Commercial through the MIS PARCEROS Platform, by virtue of Law 1480 of 2011 and the<\/p>\n

Guide for the protection of the electronic commerce consumer, issued by the Superintendency of Industry and Commerce.<\/p>\n

A9 \u2013 RIGHT OF WITHDRAWAL<\/strong><\/p>\n

In the case in which the User\/Consumer wishes to exercise the right of withdrawal with respect to a product and\/or service acquired through the MIS PARCEROS Platform, the User\/Consumer must bring the sales invoice directly to the establishment of commerce of the respective Commercial Ally, in the cases where it is appropriate and demandable as established in article 47 of Law 1480 of 2011.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

A6 \u2013 PAYMENT METHOD\u00a0Payment for orders requested through the MIS PARCEROS Platform will be made through the payment method registered and selected by the User\/Consumer on the MIS PARCEROS Platform. In the case in which MIS PARCEROS verifies that the payment method selected by the User\/Consumer is effective, this will be canceled to the Business…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1565","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/misparceros.com\/sabaneta\/wp-json\/wp\/v2\/pages\/1565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/misparceros.com\/sabaneta\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/misparceros.com\/sabaneta\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/misparceros.com\/sabaneta\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/misparceros.com\/sabaneta\/wp-json\/wp\/v2\/comments?post=1565"}],"version-history":[{"count":6,"href":"https:\/\/misparceros.com\/sabaneta\/wp-json\/wp\/v2\/pages\/1565\/revisions"}],"predecessor-version":[{"id":3150,"href":"https:\/\/misparceros.com\/sabaneta\/wp-json\/wp\/v2\/pages\/1565\/revisions\/3150"}],"wp:attachment":[{"href":"https:\/\/misparceros.com\/sabaneta\/wp-json\/wp\/v2\/media?parent=1565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}